Effective Date: November 5, 2026

Website: https://theaiapocalypsesaga.com/  |  Contact: info@dennyrobrien.com

Thank you for supporting A.I.: The Coming Apocalypse by Dennis R. O’Brien. This policy covers purchases made directly through the author website if direct checkout is enabled. Orders placed through outside retailers are governed by those retailers’ policies. Your statutory rights are preserved.

All Sales Are Generally Final

Printed books may be printed on demand or processed promptly. Once production or fulfillment begins, returns or cancellations for change of mind, accidental orders, or already used/read copies are generally unavailable, except when applicable law provides otherwise.

Damaged, Defective or Incorrect Books

If a directly purchased book arrives damaged, defective or incorrect, please contact info@dennyrobrien.com within seven days of delivery whenever possible. Include your order number, a short description and clear photographs. Following review, we will offer a replacement or refund where appropriate, without charging customers for returns caused by a verified defect or our mistake. Legal remedies are not limited by the seven-day notification request.

Cancellations

A direct order may be canceled before printing, processing or shipping begins if operationally possible. Once production starts or a package ships, standard cancellation may no longer be possible. If an order cannot be shipped within the promised timeframe, we will provide legally required notices and cancellation/refund options.

Signed, Personalized and Digital Products

Signed or customized copies are generally non-returnable for change of mind. eBooks and digital downloads are generally non-refundable after access or delivery, except where required by law or when defective. Audiobooks purchased from Audible or another distributor follow the distributor’s refund terms. If direct digital sales are enabled, the checkout page should display any applicable additional conditions.

Shipping, Delays and Missing Deliveries

Shipping prices and estimated delivery times will be shown during checkout where applicable. Original shipping fees are generally not refunded for change-of-mind requests, but reimbursement will be provided when law requires it. Please contact us for significant delays, missing packages or delivery problems so tracking and fulfillment can be investigated.

Refund Processing

Approved refunds are ordinarily issued to the original payment method. Financial institutions may take approximately five to ten business days to reflect the funds, subject to applicable legal deadlines.

Third-Party Retailer Purchases

For purchases through Amazon, Barnes & Noble, Audible or other independent retailers, please contact the relevant retailer directly for order, return, replacement or refund assistance. We cannot directly reverse transactions processed by those platforms.

Contact and Consumer Rights

For direct-order concerns, email info@dennyrobrien.com with the order details. Nothing in this policy excludes consumer protection rights or remedies that cannot legally be waived.